Privacy Policy
Privacy Policy
At Sparshplay, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make purchases, or engage with us in any way.
Information We Collect
We collect personal information that you voluntarily provide to us, such as:
- Personal Details: Name, email address, phone number, and billing/shipping address.
- Payment Information: Credit card or payment account details.
- Account Information: Username and password (if you create an account with us).
- Usage Data: Information about how you use our website, including your browsing behavior, products viewed, and interactions.
We may also collect data automatically through cookies and other tracking technologies, such as your IP address, device type, and browser information.
How We Use Your Information
The information we collect from you may be used for the following purposes:
- Order Processing: To fulfill your orders, including processing payments, shipping products, and providing customer support.
- Personalization: To enhance your shopping experience and recommend products based on your preferences.
- Marketing Communications: To send you promotional offers, newsletters, or other marketing content (with your consent).
- Website Improvement: To improve the functionality, performance, and user experience of our website.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Protect Your Information
We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure payment gateways. While we take all reasonable steps to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Sharing Your Information
We value your privacy and will not sell, trade, or otherwise share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers (e.g., shipping companies, payment processors) who assist us in running our business.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process (e.g., to comply with a court order or government investigation).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons and analytics tools) to enhance your browsing experience, analyze website traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings, but please note that some features of the website may not function properly if cookies are disabled.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us.
Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.